BAI

Adding virtual capabilities to the traditional branch network can better cater to customer expectations and save money to boot. Between the acceleration of digital transformation during COVID-19 and ever-changing consumer behavior, banks and credit unions have been put to the...
  • 16/05/2022
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Despite the accelerating pace of mobile adoption, bank branches have a critical role to play in customer engagement. BY KATIE KUEHNER-HEBERT Long before the pandemic hit, many banks were well on their way to rethinking their branches to better accommodate...
  • 22/04/2022
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BY DAWN WOTAPKA in BAI Banking Strategies EXECUTIVE REPORT Mobile banking is on the move – MARCH 2022 From partnering with fintechs to developing their own solutions, banks have a variety of options. Mobile was already a hot spot for...
  • 23/03/2022
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